Tickets

Help retail and hospitality brands track maintenance requests, customer complaints, and site issues. Open and close tickets. Dispatch tasks and emails. Track it all to completion in real-time.

Maintenance requests
Customer complaints
Site issues
Faster resolution - Bindy

Faster resolution

Create in minutes from any device. Record type, site, and reporting information. Manage tickets from any device, anywhere.
Protect your brand - Bindy

Protect your brand

Assign and fix issues before there is damage your reputation and sales. Create a record of proactive resolution.
Boost productivity - Bindy

Boost productivity

Eliminate time spent tracking issues through email and manual follow-up. Quickly run reports to see new, pending, and closed tickets.

No issues left behind

  1. Customize

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    Create tickets for maintenance, customer complaints, or any site-specific issue.

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    Set priority. Choose who can see and interact with the ticket.

  2. Spawn tasks

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    Create follow-up tasks for all or some team members.

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    Put all the information your teams need in one place to execute faster: directives, photos, and supporting documents.

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    View and complete tasks on any device, anytime.

Proven results

Improve communication across your organization to improve store execution.


“92% of customers say Bindy saves district/area managers and site managers time following up on issues.”
Seattle Goodwill Logo
“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”
Director
Business Development and Strategies


“88% of customers say Bindy increases the completion of tasks and store activities.”

Brand standards

On time, in full, at every site